Email Marketing
That Brings Guests Back
Your guest database is your cheapest source of bookings. We grow it, segment it and send campaigns that fill tables, rooms and events.
Function and event revenue driven each year
Venue enquiries generated
Venues marketed
and venue groups
The three email programs that drive repeat bookings
Offers that sell
Seasonal offers, events and menu launches sent to the guests most likely to book.
- Monthly campaigns
- Event launches
- Seasonal offers
Always on follow up
Welcome, birthday, post stay and win back emails that run on autopilot.
- Welcome series
- Birthday offers
- Win back flows
Win corporate business
Targeted email sequences to planners, EAs and companies for events and conferences.
- Prospect lists
- Outreach sequences
- Appointment setting
Every email tied to a booking metric
Targeted email marketing
Segmented sends to the right guests at the right time.
Custom templates
Branded, mobile friendly templates your team can reuse.
Sales copywriting
Subject lines and copy written to get opened and booked.
B2B strategy
Outreach sequences that reach corporate decision makers.
Response handling
Replies managed and appointments booked for your sales team.
Monitoring and optimisation
Open, click and booking data used to improve every send.
Your database is your best channel
Past guests are the easiest to bring back. We turn your database into a steady source of bookings with offers they actually want.
Every campaign is tracked to bookings and revenue, so you know exactly what each send earns.
- Campaign calendar
- Automated flows
- Custom templates
- Monthly reporting
From first call to campaigns live
Four clear steps, one team from start to finish, and every campaign measured on enquiries and signed bookings.
Free audit
We review your enquiries, website and ads to find where bookings are being lost.
Strategy & packages
A campaign plan and package matched to your venue, dates and budget.
Build & launch
Creative, landing pages and tracking built, then campaigns go live.
Optimise & report
Monthly reporting on enquiries, bookings and revenue, with ongoing optimisation.
Campaigns we have run for venues
Potential event revenue
Video views
Instagram likes
Leads generated
Ads seen
Events booked
Direct booking increase
Event sales
Direct event revenue
Dining reservations
Facebook followers
Hospitality brands we have worked with
Before you enquire
The questions venue owners and managers ask us most before they start email marketing.
Request a demo
See exactly how we would run campaigns for your venue. Obligation free, no lock in contract.
What does hospitality email marketing include?
Hospitality email marketing includes campaigns, automations and database growth that bring guests back to hotels, restaurants and venues. Harvest is a Brisbane based hospitality marketing agency running email marketing for venues across Australia.
Which platforms do you use?
We work in Mailchimp, Klaviyo, Campaign Monitor and most hospitality CRMs and guest platforms.
How often should we email our database?
Most venues send two to four campaigns a month plus automated flows, depending on your offers.
Can you grow our database?
Yes. We run competitions, lead forms and data capture to grow your list.
Do you write and design the emails?
Yes. We write, design, build and send every campaign.
Can email help with corporate bookings?
Yes. Our B2B sequences reach planners and EAs and book meetings for your sales team.
Request Pricing & Packages
Tell us about your venue and we will show you how we can help you bring more guests back.
See exactly how we would run your campaigns before you commit to anything.
Month to month terms. Stay because it works, not because you have to.
Not happy in your first 30 days? You get your money back. Terms apply.